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Questions about Vector ONE, your skin protocol, or your order.
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We typically reply within a few hours. If you reach out on a weekend, expect to hear from us Monday morning.
Common questions
Is Vector ONE suitable for sensitive skin?
Yes. Every active is delivered through a controlled release system designed to minimise irritation. The formula also includes soothing agents like centella asiatica, bisabolol, and panthenol to keep reactive skin calm.
How long does one bottle last?
One 100 ml bottle lasts 90 to 120 nights depending on dose. Most men land around three to four months. One to two pumps per application is all you need.
When should I use Vector ONE?
Apply Vector ONE at night only. The formula contains potent actives like encapsulated retinol that work best while your skin repairs during sleep and should not be exposed to direct sunlight. One pump, applied to your face before bed. That is your entire evening routine.
Do I still need a cleanser or SPF?
For most people, no cleanser is needed. If your skin is heavily soiled from makeup, sunscreen buildup, or physical work, a gentle rinse with water beforehand do the job. Otherwise, apply Vector ONE directly to bare skin. For daytime, a standalone SPF is always smart if you are in direct sunlight.
What is your return policy?
If you are not satisfied, reach out within 90 days of delivery and we will make it right. No complicated process.
Do you ship outside the EU?
Currently we ship within the EU with no additional shipping fee. International shipping is coming soon. Drop us a message and we will notify you when it is available in your region.
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